About Us

Your independent guide to tracking UMAC Express Cargo balikbayan boxes — from Canada, USA, New Zealand, and beyond, all the way to the Philippines.

Who We Are

umactracking.org is an independently operated informational website dedicated to helping Filipino communities around the world track their UMAC balikbayan boxes and cargo shipments.

We are not affiliated with UMAC Express Cargo Inc. We are a small team of web publishers who recognized that many OFWs and Filipino families abroad struggled to find clear, consolidated tracking information in one place. This site was built to solve that problem.

Everything we publish — tracking guides, rate tables, delivery time estimates, branch directories — is researched and written to be straightforward and genuinely useful. No fluff, no runaround.

What This Site Covers

  • How to track your UMAC balikbayan box online, by phone, and by email
  • UMAC shipping rates from Canada, USA, New Zealand, Singapore, and more
  • Estimated sea and air delivery times to all Philippine provinces
  • Full branch directory with phone numbers, emails, and operating hours
  • Tracking status decoder — what every UMAC status code means
  • Guides on what to do when a box is delayed, lost, or damaged

Our Principles

Accuracy First

Every piece of information — rates, contact numbers, delivery times — is verified against official UMAC sources before publication. We update pages when things change and remove outdated data promptly.

Independent & Transparent

We are not paid by UMAC Express Cargo and receive no compensation from them. This site is supported by advertising. We are transparent about our non-affiliation so you always know where to go for official support.

Built for Filipinos Abroad

This site was built specifically for the millions of Filipinos in Canada, the USA, New Zealand, and other countries who send balikbayan boxes home and need reliable, plain-language guidance on how the process works.

Important: umactracking.org is not affiliated with UMAC Express Cargo Inc., Forex Cargo, or any related company. All trademarks belong to their respective owners. For official claims, account issues, or shipment processing, contact UMAC Express directly at customerservice@umaccargo.net or (+632) 8-470-7872.

Get in Touch

Have a suggestion for the site? Found an outdated contact number or rate? Notice something that needs correcting? We appreciate reader feedback — it helps us keep this resource accurate for everyone.

Email us at contact@umactracking.org — we read every message.