UMAC Tracking Contact Number — Philippines, Canada, USA, NZ & More (2026)

Whether your Balikbayan box is stuck at customs, your tracking number is not updating, or you simply need to reach a branch agent in your country — you need the right UMAC contact number fast. This guide gives you every verified UMAC tracking contact number across the Philippines (Marikina, Tacloban, and provincial branches), Canada, USA, New Zealand, Singapore, Dubai, and more. Forex UMAC and Super Ace Cargo contacts are also included.

UMAC Marikina Head Office — Main Contact Number

The UMAC Forwarders Express, Inc. head office is located in Marikina City, Metro Manila. This is the central operations hub for all domestic deliveries in the Philippines and the primary escalation point for international tracking disputes.

This is the single most important number to save. Whether you are tracking a box from Canada, raising a delivery complaint, or asking about customs clearance status at the Manila port, the UMAC Marikina contact number (+632) 8-470-7872 connects you to the people who can check and resolve your shipment on the spot.

Tip: When calling, have your UMAC box number (format: UMTC + digits, e.g., UMTC357975) and the shipper's last name ready. The agent will pull your shipment immediately.

UMAC Tracking Contact Numbers — Philippines Provincial Branches

UMAC Express Cargo operates a nationwide network of provincial branches and pickup warehouses across the Philippines. These branches handle last-mile delivery and serve as local contact points for recipients waiting on their boxes.

UMAC Tacloban Contact Number

The UMAC Tacloban branch serves Eastern Visayas and is one of the most active provincial delivery hubs due to the large OFW community in Leyte and surrounding provinces.

Note: The Tacloban branch covers most of the Eastern Visayas region. If your recipient is in a remote barangay, confirm serviceability directly with the branch before booking your shipment.

Other Key UMAC Philippines Provincial Branches

For the complete and most updated Philippines branch list, visit umaccargo.net/philippines.html or call the UMAC Marikina hotline at (+632) 8-470-7872.

UMAC Canada Contact Numbers

UMAC Canada is one of the largest overseas operations, serving a major Filipino community spread across Ontario, British Columbia, Alberta, and Manitoba. All Canadian branches work in close collaboration with Forex Cargo Canada.

UMAC Toronto is the primary hub for Canadian operations. If you are shipping from Ontario, your box consolidates through the Scarborough facility before heading to Manila. The Toronto office is open Monday to Friday, 9 AM – 8 PM and Saturday, 9 AM – 5 PM. For detailed Canadian tracking support, visit umactoronto.com.

UMAC USA Contact Numbers

UMAC Express Cargo USA operates across multiple states, serving the largest concentration of Filipinos in the continental United States. Key locations are on the West Coast (California) and in Texas, Arizona, and New Mexico.

UMAC USA sea cargo departs from Los Angeles every Friday (West Coast) and from New York / New Jersey every Monday (East Coast). The Los Angeles Paramount branch is the main West Coast gateway. For Filipinos in Hawaii, Florida, or the Pacific Northwest, contact the closest agent via the main US line or through umaccargo.net/branches.html.

UMAC New Zealand (NZ) Contact Number

UMAC Cargo New Zealand — also operating under Forex UMAC New Zealand — serves the growing Filipino community across Auckland and surrounding regions.

For UMAC tracking NZ, use the tool at the top of this page with your box number and last name. NZ sea cargo typically takes 4–6 weeks to the Philippines. For local NZ branch support, the freephone number 0508 862 269 is toll-free within New Zealand.

UMAC International Contact Numbers — Singapore, Dubai, Bahrain, Spain, Guam

UMAC Singapore

UMAC Dubai (UAE)

UMAC Bahrain

UMAC Spain

UMAC Guam

Forex UMAC Tracking — Same Number, Same Portal

Many senders ask about Forex UMAC tracking as if it were a separate company. It is not. Forex Cargo is the original brand name used since 1988, before the company was renamed UMAC Forwarders Express in 2003 in honor of its late founder, Teodoro "Uncle Mac" Carino Jr. The two names refer to the same company.

This means:

If you have an older receipt showing "Forex Cargo" instead of "UMAC," your box number still works in the same tracking tool. There is no separate Forex hotline — use (+632) 8-470-7872 or customerservice@umaccargo.net for all queries.

Super Ace Cargo Ltd (UMAC) — Hong Kong Contact

Super Ace Cargo Ltd is a UMAC-linked partner operating out of Hong Kong and Macau that handles shipments from the SAR (Special Administrative Region) to the Philippines.

For Super Ace Cargo UMAC tracking, use the same box number format and the standard UMAC tracking tool. The tracking number issued by Super Ace Hong Kong is compatible with the UMAC system. If you cannot locate your status online, call the Hong Kong number directly or escalate to the UMAC Marikina head office at (+632) 8-470-7872.

Frequently Asked Questions — UMAC Contact Numbers

1. What is the UMAC contact number in the Philippines?

The main UMAC Philippines contact number is (+632) 8-470-7872, based at the Marikina head office. Email: customerservice@umaccargo.net. Hours: Monday–Saturday, 9 AM–10 PM PHT.

2. What is the UMAC Marikina contact number?

(+632) 8-470-7872 — this is the official UMAC Marikina hotline and the primary number for all tracking, delivery, and customer service queries in the Philippines.

3. What is the UMAC Tacloban contact number?

The UMAC Tacloban contact number is +63 9667 666 524 or 0922 858 7030. The branch is at Zamora St., Brgy 71 Naga-Naga, Tacloban City, Leyte. Hours: Monday–Saturday, 8 AM–5 PM.

4. How do I contact UMAC Canada?

For UMAC Toronto, call (416) 298-1274 or email forex_toronto@yahoo.ca. For other Canadian cities: Vancouver (604) 759-8622, Edmonton (587) 520-8605, Calgary (403) 452-8622, Winnipeg (204) 788-4539.

5. What is the UMAC USA contact number?

The main UMAC USA West Coast number is (866) 588-8622 (Los Angeles / Paramount, CA). Arizona: (623) 308-9262. For other US locations, visit umaccargo.net/branches.html.

6. What is the UMAC New Zealand contact number?

UMAC NZ can be reached at +64 9 281-2526 or via freephone 0508 862 269 (NZ calls only). Website: umaccargo.co.nz.

7. Is Forex UMAC tracking the same as UMAC tracking?

Yes. Forex Cargo and UMAC Forwarders Express are the same company. Use the same tracking tool, the same box number, and the same contact number (+632) 8-470-7872 for all Forex UMAC queries.

8. How do I track a Super Ace Cargo UMAC shipment?

Enter your box number into the UMAC tracking tool above. For direct contact, call Super Ace Cargo Hong Kong at 2348-6080, or escalate to UMAC Marikina at (+632) 8-470-7872.

9. Can I email UMAC instead of calling?

Yes. Send your tracking request with your box number and sender name to customerservice@umaccargo.net. Expect a reply within one Philippine business day.

10. What are UMAC's office hours worldwide?

Most UMAC branches worldwide operate from 9:30 AM to 10:00 PM local time, Monday to Saturday. The Tacloban branch runs shorter hours (8 AM–5 PM). Always confirm with your specific branch before visiting.

Content last reviewed: 2025. Official UMAC hotline: (+632) 8-470-7872 | customerservice@umaccargo.net | umaccargo.net